Shipping and Returns
We offer complimentary shipping on domestic orders. Sales tax is applied at checkout.
All sales are final. Refunds are issued only in the event of receiving a defective or damaged bottle. REYN is not responsible for product defects resulting from improper product use or storage, or product modifications made by the purchaser or a third party.
Please contact us at firstname.lastname@example.org within 72 hours if you have received a defective or damaged product along with photo documentation of the issue.
What is Functional Skincare?
Functional Skincare is grounded in understanding that our skin isn’t a problem that needs to be solved, but rather a delicate and vibrant system that thrives from having its foundational needs met at every stage of life.
Our intelligent delivery system delivers therapeutic doses of science-backed actives, selected specifically for their compatibility and efficacy, to the right spot in your skin.
The result? Vibrant, healthy and resilient skin at every stage in your life’s journey.
What is intelligent delivery?
Your skin is a complex, multi-layered organ. REYN’s intelligent delivery promotes functional skin health by right-sizing the molecular compounds in each active formula, then delivering them to the exact layer of your skin where they will be most effective at restoring a healthy biome, clearing inflammation, kickstarting collagen production and boosting regeneration.
Why does REYN use traditional fermentation?
Fermentation is a natural process by which microorganisms break down materials, increasing the potency, nutrition and bioavailability of the material being fermented.
We use traditional wooden barrels to ferment our wild-foraged and thoughtfully-sourced botanicals, resulting in beneficial enzymes, vitamins and amino acids with transformative skin benefits. Studies have shown that when applied topically, probiotic bacteria lysates balance the skin microbiome, strengthen barrier function and boost ceramide production along with our skin’s immune and microbial defense capabilities.
How does REYN define what makes up a therapeutic dose?
Despite what anyone tells you, there is no universally approved or accepted therapeutic dosing for topical products. To ensure that our ingredient list carries true active doses that perform as intended, we established standardized metrics grounded in scientifically accepted methodologies.
In short, we calculate a mathematical conversion of validated oral therapeutic doses, which is a 3D volume, into a 2D surface film. We then specially select and incorporate molecules into our formulas that help carry these active doses past your skin barrier to do the reparative, regenerative work.
In doing this, we achieve consistent actives at unidentifiable, impactful doses. We guarantee products that deeply absorb to get to work and make the real magic happen.
Are REYN products tested on animals?
No. REYN products, nor any ingredients in our supply chain, have ever been tested on animals.
Are REYN products safe for sensitive skin?
All REYN formulas were developed to be powerfully active, yet gentle for the most sensitive skin. Every product is completely free of known potential irritants, and we comply beyond the EU standard cosmetics regulation.
Are REYN products stability tested?
All REYN formulas are rigorously tested. Each batch is stability verified to ensure the intended physical, chemical and microbiological quality standards as well as functionality and aesthetics when stored under appropriate conditions.
Are REYN products safe to use during pregnancy?
Studies show that ingredients in every REYN product are known to be pregnancy safe when applied topically. We always recommend consulting with your doctor before introducing new products while pregnant and breastfeeding.
Are REYN products hormone safe?
All ingredients in every REYN product are known to be hormone safe. We always recommend consulting with your doctor if you have questions or concerns.
Where does REYN source ingredients and extracts?
REYN prioritizes making our own proprietary, low-temp extractions. These are sourced locally, wild foraged or procured from traceable sources. Our remaining ingredients are secured from trusted domestic sources. See our COAhere.
Can I layer REYN products?
REYN was founded on the principle that our skin is more sensitive and reactive than ever after years of being sold overly-aggressive products and multi-step layering routines.
Our team’s years of combined industry expertise and scientific research has resulted in simple, therapeutic formulas that address what everyone’s skin has in common – the need to be deeply, functionally well. However, sometimes changes in season, lifestyle, location and hormones cause our skin to need additional support.
We recommend using Base Serum as a first step after cleansing. Layer with a moisturizer or oil as a final step. Add a retinol or low ph acid in the evening, if desired. Always finish with a clean sunscreen of your choice for daytime.
What is REYN’s sustainability commitment
Commitment to Sustainable Packaging
REYN packaging is intentionally sourced to be as environmentally gentle as possible. We are working toward 100% plastic free, recyclable, and reusable solutions by the end of 2022.
Commitment to Sustainable Sourcing
REYN ingredients are sourced locally, wild foraged or procured from traceable, trusted domestic sources. We are working to grow, harvest and create 75% of our ingredients by 2024.
Commitment to Sustainable Growth
REYN is self-funded by design. We’re dedicated to growing REYN into its highest potential through decisions that best serve our customers, team and product – not decisions that first serve returns to investors. We share equity with our extended team and our time and resources to help other like-minded founders succeed.
Does REYN send samples?
Unfortunately we do not offer samples, however this is something we're currently working on for the future. Sign up for our newsletter and be the first to know when samples and small sizes drop. In the meantime, we’re here to answer specific questions or share more information about any REYN products.
The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.